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Requirements

What you need for CargoCare

CargoCare runs as a Windows program on your workstations. The data is stored either in our cloud or on your own SQL Server.

Workstations

System

  • Windows 10 or 11 (64-bit) or Windows Server 2016 or later
  • Also on terminal servers (Remote Desktop)
  • .NET 8 Desktop Runtime from Microsoft
  • Microsoft Edge WebView2 Runtime for the map and e-mail preview – usually already present on Windows 10/11

Network

  • Internet access via HTTPS for updates and the map
  • Your mail server (SMTP, IMAP) for customer e-mails and automatic filing of e-mails – no Outlook or other e-mail client needed
  • CargoCare installs updates itself at program start – without administrator rights and without a setup

Operation in CargoCare Cloud

You do not need a server of your own. We take care of the database, backup, updates and monitoring.

  • Workstations as described above
  • Stable internet connection at every workstation
  • Sign-in with user name and password

Operation on your own server

Database

  • Microsoft SQL Server 2017 or later, 2019 or 2022 recommended
  • For small installations the free Express edition is sufficient (documents are then stored in the file system)
  • Instance collation Latin1_General_100_CI_AS_SC – set during installation
  • User sign-in via your Active Directory

Optional

  • Documents in the file system instead of the database – on a share of your file server
  • Server for automatic tasks (statistics, batch invoicing, customer e-mails, mail archive) – one scheduled task is enough
  • Import of actual costs from your financial accounting
For your IT department there is a detailed admin book with all settings, permissions and checklists (in German). We will be happy to send it to you.

Setup

Setup is done by your IT department or by us – via remote maintenance. You receive an installation package that you copy to the workstations or to a share. We migrate existing data from CargoCare 2 for you.

Questions about the installation?

Our support helps you and your IT with the setup.

Contact support